Babylon Lounge, Oldham
Babylon Lounge is a shisha lounge in Oldham that also runs a food takeaway operation. Orders come from customers in the lounge and over the phone, so the kitchen needs one clear place to see everything.
Case study
Two Oldham food businesses, one ordering system.
Babylon Lounge is a shisha lounge and takeaway in Oldham. Krispy Koop is a delivery-focused ghost kitchen run by the same owners. At Babylon, staff take phone and counter orders on Scrannr and the kitchen works from a live display. Krispy Koop's own ordering website is built and opening to customers soon.
The businesses
A lounge and a ghost kitchen, run by one family.
Krispy Koop, Oldham
Krispy Koop is a ghost kitchen run by the same owners as a separate business. It is built around delivery and collection orders rather than walk-in trade, so its online ordering is built to do the heavy lifting.
What Scrannr runs for them
A live kitchen display in daily use, and an ordering site ready to open.
Ordering website
Krispy Koop has its own branded ordering website, built and hosted by Scrannr, with delivery and collection options set by the owners. Online ordering is not open to customers yet. Babylon's public menu is view-only for now.
Live kitchen display
Every order appears on the kitchen display the moment it is placed, so staff work from one live list instead of juggling phones and paper.
Card payments through their own Stripe
Online card payments run through each business's own Stripe account, so the money goes straight to the business rather than through Scrannr.
Phone and counter orders
For telephone orders, staff can send a secure payment link over WhatsApp. In person, a customer can scan a QR code and pay online.
Where it stands
Soft-launched and being proven in real service.
Both businesses are in a soft launch on Scrannr: the kitchen display is in daily use and staff take phone and counter orders on it, while online ordering opens to customers next. The system is being proven in real service before a fuller launch. This page will grow as that happens, with real photos and real numbers rather than projections.
If you run an independent takeaway and want the same setup, the fastest way to see it is a free preview built around your own menu.
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