Case study

Two Oldham food businesses, one ordering system.

Babylon Lounge is a shisha lounge and takeaway in Oldham. Krispy Koop is a delivery-focused ghost kitchen run by the same owners. Both take orders through Scrannr: customers order online, and the kitchen sees every order on a live display as it lands.

The businesses

A lounge and a ghost kitchen, run by one family.

Babylon Lounge, Oldham

Babylon Lounge is a shisha lounge in Oldham that also runs a food takeaway operation. Orders come from customers in the lounge, over the phone and online, so the kitchen needs one clear place to see everything.

Krispy Koop, Oldham

Krispy Koop is a ghost kitchen run by the same owners as a separate business. It is built around delivery and collection orders rather than walk-in trade, so its online ordering does the heavy lifting.

Photo to add: Babylon Lounge shop frontPlaceholder for a real photo of the Babylon Lounge shop front in Oldham. This slot will be replaced once the photo is supplied.

What Scrannr runs for them

Online ordering and a live kitchen display, in daily use.

Online ordering

Both businesses take online orders through Scrannr. Krispy Koop orders come through its own branded website, built and hosted by Scrannr, with delivery and collection options set by the owners.

Live kitchen display

Every order appears on the kitchen display the moment it is placed, so staff work from one live list instead of juggling phones and paper.

Card payments through their own Stripe

Online card payments run through each business's own Stripe account, so the money goes straight to the business rather than through Scrannr.

Phone and counter orders

For telephone orders, staff can send a secure payment link over WhatsApp. In person, a customer can scan a QR code and pay online.

Photo to add: food from the Babylon Lounge and Krispy Koop menuPlaceholder for real food photography from the businesses. This slot will be replaced once photos are supplied.
Photo to add: the Scrannr kitchen display in use at Babylon LoungePlaceholder for a real photo of the kitchen display screen in the venue. This slot will be replaced once the photo is supplied.

Where it stands

Soft-launched and being proven in real service.

Both businesses are in a soft launch on Scrannr: online ordering and the kitchen display are in use, and the system is being proven in real service before a fuller launch. This page will grow as that happens, with real photos and real numbers rather than projections.

If you run an independent takeaway and want the same setup, the fastest way to see it is a free preview built around your own menu.

No commission on your sales. One flat monthly fee, month to month.